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<title>ACTAtek FAQs - The latest articles:</title>
<description>ACTAtek FAQs</description>
<link>http://www.actatek.biz/faq</link>	<item>
		<title><![CDATA[Can we use our own software to communicate with
ACTAtek? If so, what do you offer us?]]></title>
		<description><![CDATA[<p>
<strong>Answer:</strong> 
</p>
<p>
Yes, in order to allow user to build their application software (Access Control, Time Attendance, Payroll, HR, etc.) with ACTAtek, we offers a free set of SOAP/API, with examples included, to ease the development process. 
</p>
<p>
<strong><font size="2" color="#85b921"><a href="http://code.google.com/p/time-attendance/" target="_blank" title="Free ACTAtek SOAP/API"><img src="http://www.actatek.com/images/stories/google_api.jpg" border="0" alt="Free ACTAtek SOAP /API" title="Free ACTAtek SOAP /API" hspace="5" vspace="5" width="163" height="120" align="middle" /></a></font></strong>  
</p>
<p>
<strong><font color="#000000">Features</font></strong> 
</p>
<p>
- Simple SOAP (Simple Object Access Protocol) based API supports the majority of commonly used languages (C/C++, Visual Basic, Java, etc.)<br />
- Simple to use commands<br />
- Sample code with demo examples 
</p>
<p>
<font color="#000000"><br />
Free ACTAtek SOAP/API can download at <a href="http://code.google.com/p/time-attendance/" target="_blank" title="Free ACTAtek Google SOAP/API">Google Code Project(time-attendace).</a></font> 
</p>
<p>
 
</p>
]]></description>
		<link>http://www.actatek.biz/faq/index.php?action=artikel&amp;cat=8&amp;id=24&amp;artlang=en</link>
		<pubDate>Fri, 08 May 2009 08:52:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[The FingerPrint module scans erratically with nothing
on the surface?]]></title>
		<description><![CDATA[<p>
<strong>Answer:</strong>
</p>
<p>
A possible reason to this would be the surface is dirty and require cleaning. Check and see if there is any residue left on the FingerPrint lens. Sometimes a dirty FingerPrint may result in such behavior. 
</p>
<p>
 
</p>
<p>
 
</p>
]]></description>
		<link>http://www.actatek.biz/faq/index.php?action=artikel&amp;cat=3&amp;id=23&amp;artlang=en</link>
		<pubDate>Fri, 08 May 2009 04:26:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Why is the Automatch(1:N) limited to 500 users?]]></title>
		<description><![CDATA[<p>
<strong>Answer:</strong>
</p>
<p>
The main reason for this limitation is the processing speed and to keep the FRR(False Reject Rate) low on the ACTAtek unit. The more Automatch user, the slower authentication proceed.
</p>
]]></description>
		<link>http://www.actatek.biz/faq/index.php?action=artikel&amp;cat=3&amp;id=22&amp;artlang=en</link>
		<pubDate>Fri, 08 May 2009 04:18:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Why do I always get a "Bad Quality" message during
enrollment or authentication?]]></title>
		<description><![CDATA[<p>
<strong>Answer:</strong>
</p>
<p>
If users have exceptionally dry or chapped fingers, and the ACTAtek fingerprint scanner cannot accurately get a reading, it will display the "Bad Quality" message on LCD. It is advised to use moisturizer or rub your finger against your temple or nose to moisturize the fingers before putting it on the scanner for better image capture.
</p>
<p>
Note:Please make sure the surface of FingerPrint scanner is clean. 
</p>
]]></description>
		<link>http://www.actatek.biz/faq/index.php?action=artikel&amp;cat=3&amp;id=21&amp;artlang=en</link>
		<pubDate>Fri, 08 May 2009 04:03:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[So how to minimize the High Rejection Rate of FingerPrint users of ACTAtek?]]></title>
		<description><![CDATA[<p>
<strong>Answer:</strong>
</p>
<p>
*Step1.Login to ACTAtek terminal--&gt; Use Admin login--&gt; Terminal Setting --&gt; FP Quality --&gt; Set to "High"
</p>
<p>
*Step2.Login to ACTAtek terminal--&gt; Use Admin login--&gt;Terminal Setting-&gt;No. of FP Sample-&gt;[PRECISE:7]
</p>
<p>
*Step3.Login to ACTAtek Web Management Page-&gt; Terminal Setup --&gt; Set "Security Level (for Automatch)" to "Low"
</p>
<p>
*Step4.Make sure the FP scanner is clean.
</p>
<p>
*Step5.Login to ACTAtek terminal-&gt;Add New FP User. (See below notes.)
</p>
<p>
a.Please use "ONLY ONE or TWO FP" during the enrollment process and also make sure that when putting the FP onto FP scanner with slightly different angle, FP should be located at the centre of FP scanner and fully covered by sequence such as 1/7:Centre,2/7:Slightly Left,3/7:Slightly Right,4/7:Centre,5/7:Centre,6/7:Centre,7/7:Centre. 
</p>
<p>
<img src="images/Image/enrollment.jpg" alt="Correct FingerPrint Enrollment" title="Correct FingerPrint Enrollment" width="500" height="371" />
</p>
<p>
                    <img src="images/Image/fp_enroll.jpg" alt=" " width="332" height="133" /> 
</p>
<p>
b.The training video  of 3 FinerPrint Templates Enrollemnt can be seen at this <a href="../knowledge/index.php?op=ViewArticle&amp;articleId=12&amp;blogId=1" target="_blank" title="Correct FingerPrint enrollment">link</a>.
</p>
<p>
*Stpe6.After successfully doing the FP enrollment,you may enable the Automatch for the User. 
</p>
]]></description>
		<link>http://www.actatek.biz/faq/index.php?action=artikel&amp;cat=3&amp;id=19&amp;artlang=en</link>
		<pubDate>Fri, 08 May 2009 03:49:00 GMT</pubDate>
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