Technical support » Fingerprint issues

ID #1018

So how to minimize the High Rejection Rate of FingerPrint users of ACTAtek?

Answer:

*Step1.Login to ACTAtek terminal--> Use Admin login--> Terminal Setting --> FP Quality --> Set to "High"

*Step2.Login to ACTAtek terminal--> Use Admin login-->Terminal Setting->No. of FP Sample->[PRECISE:7]

*Step3.Login to ACTAtek Web Management Page-> Terminal Setup --> Set "Security Level (for Automatch)" to "Low"

*Step4.Make sure the FP scanner is clean.

*Step5.Login to ACTAtek terminal->Add New FP User. (See below notes.)

a.Please use "ONLY ONE or TWO FP" during the enrollment process and also make sure that when putting the FP onto FP scanner with slightly different angle, FP should be located at the centre of FP scanner and fully covered by sequence such as 1/7:Centre,2/7:Slightly Left,3/7:Slightly Right,4/7:Centre,5/7:Centre,6/7:Centre,7/7:Centre.

Correct FingerPrint Enrollment

                   

b.The training video  of 3 FinerPrint Templates Enrollemnt can be seen at this link.

*Stpe6.After successfully doing the FP enrollment,you may enable the Automatch for the User. 

Tags: Enrollment, FingerPrint, Templates, Users

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Last update: 2009-05-07 22:49
Author: Admin
Revision: 1.1

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